Regulatory and Compliance

Integrity and accountability are at the core of our operations.

At Imperial Auto Insurance & Multi⁠-⁠Service, we are proud to serve the people of Texas with the highest standards of integrity, professionalism, and transparency. Our mission is to protect families, businesses, and communities by delivering reliable coverage that you can trust-today, tomorrow, and for generations to come.

Our Commitment to Our Customers

We operate under the rigorous oversight of the Texas Department of Insurance, adhering to all state statutes, licensing requirements, and industry best practices that govern our profession.

Every policy we issue, every quote we make, and every interaction we have is grounded in the principles set forth by Texas law—ensuring that our clients receive reliable coverage, honest communication, and the peace of mind they deserve.

Above all, our commitment extends beyond meeting the letter of the law; it reflects our core values of trust and stewardship. We strive to foster lasting relationships built on clear communication, reliable service, and a genuine concern for the well-being of our clients.

Continuous Improvement

Compliance is a dynamic, ongoing effort—and feedback from clients and regulators alike informs our continuous improvement initiatives.

We welcome your inquiries and are dedicated to addressing any concerns promptly and thoroughly. Thank you for trusting Imperial Auto Insurance & Multi⁠-⁠Service with your insurance needs.